2 x Collections and Recoveries Account Managers – Surrey

Competitive Basic plus Bonus and excellent Benefits.

James George Recruitment have partnered with a highly successful Asset Finance House, that is strengthening their Collections and Recoveries team. We are therefore looking for 2 Collections professionals who will predominantly focus on arrears collection within the 60-90 days aged category. We are seeking someone who has excellent collections experience in the asset finance or automotive industry, covering technical expertise in all areas of the collections and recoveries process.

Key responsibilities will include:

• Manage a portfolio of arrears cases over the varying sectors within the 60-90 day aged debt category.
• Work with suppliers, vendors and broker partners to bring a positive impact to the collections process and maximize recoveries.
• Arranging sustainable repayment plans through effective evaluation of income & expenditure with customers.
• To review contractual documents and terms & conditions to identify information that can that can add value to the recovery process.
• Take responsibility for managing occasional project and development work in the team to a high standard and within deadlines.
• Understand the importance of identifying vulnerable customers and how they should be treated differently from a strategy perspective.
• Responsible for completion of the collection and recovery process in order to minimize risk, prevent arrears and ensure the timely collection of payments.
• Liaise with Asset Management to obtain valuations on delinquent accounts, ensure these are recorded and information used to make informative and balanced decisions
• Review cases for bad debt provision recommendation, completing necessary paperwork for Head of Collection
• Strategically review accounts where recovery is unlikely or not cost effective
• Liaise with Collections Team Leader on serious delinquencies and help to minimize losses

Your background:

• Minimum of 2/3 years Collections experience specifically in bad debt collection, insolvency, litigation and asset recovery.
• Knowledge of contract and consumer credit is essential.
• Finance & Leasing or Motor Finance background essential.
• Strong negotiator and decision maker.

Please contact Adam Sommerville adam.sommerville@jgrecruitment.com or Nicola Rouse nicola.rouse@jgrecruitment.com at James George Recruitment for a discreet and confidential conversation about the vacancy.