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1link Service Network celebrates 100 millionth fleet transaction

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Specialist automotive e-commerce solutions provider epyx has celebrated a business milestone after processing the 100 millionth fleet transaction through its 1link Service Network platform. 

The UK-based service, maintenance and repair system revolutionised the fleet market when it was launched in 2000 as a method for major fleets to handle all transactions with franchised dealers, independent garages and fast-fits, with around 14,000 jobs now processed each day.

More than four million company cars and commercial vehicles are registered on 1link, which has expanded from providing work authorisation to include vehicle acquisition, remarketing and short-term hire services.

Aditya Varadpande, managing director of epyx, said: “1link can lay claim to being the first e-commerce platform to become widely used not just in the fleet sector but the motor industry as a whole.

“When it was launched, we quite often had to introduce fleets and garages to the whole idea of using the internet at work. For some, we even helped to get them online.”

The platform reshaped the way booking and authorising a service or maintenance transaction was carried out, slashing waiting times, reducing administration costs and avoiding errors.

Varadpande said: “Our technology allowed the transaction to be agreed and authorised online in moments. Within a few years, it was in use by virtually every major vehicle leasing company as well as many other major fleets – and that situation continues to this day.”

Future developments for the platform will include services to support electric vehicle fleet operations and connected cars.

Varadpande added: “We very much intend to stay at the heart of fleet service and maintenance and be around to celebrate our 200 millionth transaction in a few years.”

Based in Meriden, Warwickshire, UK, epyx is now used by 18,000 service providers, and nearly all motor manufacturers on behalf of their franchise networks.

In 2013, the company was acquired by FleetCor Technologies, a global provider of commercial payment solutions, which has businesses in North America, Latin America, Europe and Australasia.

PICTURED: Aditya Varadpande (front centre) with members of the epyx team.