Alphabet updates AlphaGuide app to full-fledged digital partner

Kwirandt carsten

Alphabet International has updated its AlphaGuide app for smartphones with a selection of new and enhanced functionalities.

Alphabet’s clients now have access to a comprehensive digital mobility partner with new travel planning options, customised access to contract data and enhanced service partner search.

This next AlphaGuide release has expanded the possibilities to meet business mobility needs. Once more downloaded and installed, users can plan their individual trips using a variety of means, from bikes, to public transportation or a car. It also provides information for travelling on foot.

Carsten Kwirandt, head of marketing and business development at Alphabet International (pictured above) explained: “Besides finding the fastest itinerary, the app syncs with the user’s calendar and real-time traffic information to ensure a smooth and time efficient trip. It will even inform the user when to start his or her trip in order to make the destination on time.

“Even greater flexibility is guaranteed thanks to the integration of Uber services like UberBlack, Van or UberX, based on market availability, into the AlphaGuide.

“The new features really optimise the AlphaGuide user experience. And because the app has access to the client’s contract data, users can enjoy the best journey solution for any given mobility activity. It’s at the tip of their fingers.”

In addition to locating the nearest petrol station, charging station, repair workshops or other service partners, it now provides country-specific information about special points of interest with a variety of services tailored to the driver’s needs, or available deals.

And there’s more: With the new release, the users have access to even more information related to their contracts, like the fuel card service provider.

Kwirandt said: “Following a successful pilot trial in several countries, a driver-friendly damage reporting functionality was added to AlphaGuide’s features. It is designed to facilitate processes in case of an accident. The app allows for easy upload of images of the situation on the ground. The user can also store notes on the event, plus the contact information of the parties involved. This functionality is now available in all countries, where Alphabet offers its services (except Denmark).”

AlphaGuide comes in iOS, Android and Windows versions. The iOS and Android versions are compatible with the corresponding smartwatches. The application along with the updates is available in eleven countries: Austria, Belgium, Denmark, France, Germany, Luxembourg, Poland, Spain, Switzerland, The Netherlands, and the United Kingdom. Australia and Sweden are to be added to the list in the near future.