Consumer duty regulations – understanding price/value assessments and its impact on the finance ecosystem

New wide-ranging consumer duty regulations to be announced by the FCA in June 2022 and planned to be implemented in April 2023 will have a wide-ranging effect on both regulated and unregulated organisations.

Jo Davis, founder of Auxillias will present a “primer” on the new rules, followed by a panel discussion with experts including Adrian Dally, head of auto at the FLA, Toby Poston director of consumer affairs, BVRLA; and Paul Parkinson, CEO of Synergy Car Leasing. Session will be led by David Betteley, head of content at Asset Finance Connect.

Understand the difference between TCF and consumer duty. How value-based pricing works, and why it will be important to be able articulate your value and justify your pricing to your customers.

Consider the impact of price/value assessments on the long distribution chains deployed in auto and equipment finance: how consumer duty relates to commission disclosure; what OEMs need to understand about delivering fair value; the effect on value added product (VAP) providers and other supplier partnerships.

Will these new rules generate friction between the OEM’s. their captives and the intermediaries that they both rely on?

Assess the timelines for implementation – what’s involved in getting consumer duty implemented and how fast its going to happen.

How difficult will it prove to be demonstrating how price and value relates to a car purchase, which in almost all cases is a mixture of rational and emotional decision making on the part of the customer?

To review the full programme, this year’s fantastic line-up of speakers, and secure your place – please visit https://afcconferenceuk.com/live/en/page/home