Alphera records best-ever year with 100,000-plus contracts

“We worked closely with our Partners and customers to make sure that support was there when needed, such as with the transition to contactless sales processes or during times of financial difficulty for individual customers,” said director, Spencer Halil (pictured above).

“The strength of our partnerships was demonstrated in the ways we were able to be agile in responding to a rapidly-changing environment, while maximising the opportunities when the market and consumer demand picked up at pace.”

The announcement follows the launch of the company’s Alphera Zero product, which allows consumers to purchase a used hybrid or plug-in hybrid electric vehicle and help offset its remaining carbon emissions from driving throughout their term of ownership at no extra cost.

It also reported a 75% year-on-year increase in the number of customers using its MyAlphera Finance platform in 2020, in order to digitally manage their agreements, and it launched an automatic online payment deferral system for customers experiencing financial difficulties as a result of the pandemic.