One third of European used car buyers more likely to purchase online since pandemic

It found that 81% of respondents were now more likely to drive than use public transport, 60% said they felt they feel somewhat or very unsafe using ride hailing services and 84% said they considered driving instead of flying for a holiday.

Those polled claimed they would be more willing to buy a car online if home delivery were available (34%) if a 14-day money back guarantee were offered (50%) or if a full service history and mechanical checks were provided (65%).

“The private car is king in the new normal,” said chief product and marketing officer, Jan Wouter Kleinjan (pictured), “our new survey shows that a massive 81% of people are now more likely to drive than take public transport due to safety concerns, while 84% of people have considered driving rather than flying for their next holiday.

“We’ve also seen a definite shift towards e-commerce during the pandemic, with a third of people now actively considering buying their next car online. Clearly, these are structural shifts that prove online car buying isn’t just a temporary trend but an essential part of the new normal.”