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Volkswagen Financial Services plans to standardise IT systems as part of cost reduction programme

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Volkswagen Financial Services is launching an efficiency drive that is expected to generate annual savings of €850 million, including the use of standardised IT systems.

The plan was revealed by Lars Henner Santelmann (pictured), chairman of the management board of Volkswagen Financial Services, as the company revealed record results for 2018, with total contracts rising 5.5% to 20.3 million during the year.

He said: “Our intention is to reach a portfolio of 30 million contracts by 2025 and also save €850 million each year from then onwards. This will be achieved by enhancing our productivity, by introducing standard IT systems and by optimising our sales costs.”

The cost reduction programme is aimed at underpinning business profitability during a time of uncertainty for the industry, as economic growth slows in some countries.

Frank Fiedler, chief financial officer of Volkswagen Financial Services, said the initiative meant he was cautiously optimistic about performance during 2019, adding: “Although considerable macroeconomic uncertainties are impacting the current financial year 2019, we expect the Volkswagen Financial Services division to achieve a good year-end operating result at the previous year’s level because we will also be seeing the first fruits of success from our efficiency programme.”

Last year, Volkswagen Financial Services posted a record operating profit of €2.61 billion, a rise of 6.2%, as total assets rose 11% to reach more than €200 billion for the first time.

Volkswagen Financial Services grew in almost all product categories during 2018.

volkswagen bank

The main growth drivers for the level of contracts were services including maintenance and wear and tear, along with its fleet business in Europe.

Expansion in this area will accelerate with the recent acquisition of a majority shareholding in Europe’s largest fleet management company, FleetLogistics.

Volkswagen Financial Services also recently acquired LogPay Financial Services, providing it with a new revenue stream from servicing local public transport payment processing.

The acquisition of both companies is still subject to the approval of the antitrust authorities.

The finance company recorded a slight decline in the portfolio of insurance contracts following an accounting change, which means figures from Volkswagen Versicherungsdienst, Austria, no longer form part of its figures.

The company was sold to sister company Porsche Bank, which along with Scania Financial Services, is not included in the Volkswagen Financial Services division.

Volkswagen Financial Services global contract growth 2018

Portfolio of current contracts

worldwide (thousands)

2018 2017 Change (%)

Financing 

6,387 6,076 5.12
Leasing 4,341 4,041 7.42
Services 3,985 3,525 13.05
Insurance 5,578 5,599 -0.38
Total 20,291 19,241 5.46
 

New contracts worldwide

(thousands)

2018 2017 Change (%)
 Financing 2,560 2,450  4.49
 Leasing 1,809 1,766 2.43
 Services 1,422 1,332 6.76
 Insurance 2,259 2,195 2.92
 Total 8,049 7,743 3.95

*figures are rounded