Leasing ProfessionalsLTi Technology Solutions to sponsor the AFC asset finance provider of the year award 2024
Jobs Customer Services Executive – London (Hybrid) Hybrid Share £26/28k. Join a leading asset finance specialist based in London as a Customer Service Executive. Our company is recognized for delivering exceptional financial solutions and customer service excellence. We offer a collaborative team environment and a hybrid work model to support work-life balance. Responsibilities: Act as the primary point of contact, handling all telephone enquiries from prospective and existing customers with professionalism and courtesy. Responsible for all in-life processes, such as settlement requests, reschedules, account queries, refunds, and cash reconciliations Liaise with internal departments assisting with both in life requests & customer queries Maintain customer data to ensure it is up to date Identify opportunities for process improvements and recommend changes to enhance our customer service delivery. Experience and Skills: Proven experience as a Customer Service Executive or similar role in the finance industry, with a strong understanding of asset finance or related sectors. Excellent communication skills, both verbal and written, with a customer-centric approach. Good numerical skills and excellent attention to detail. Experience in dealing with CRM systems or the ability to learn new system processes. Experience within the Asset Finance industry or the ability to learn about the finance products we offer. Can help create and write customer service procedures. Please contact Jo for more information joanne@thcrecruitment.co.uk Don't miss out Sign up to our Jobs mailing list Featured Jobs People Senior Territory Manager – HGV Fleet Finance – location flexible – 2846 Office-based Jobs Senior Underwriter – Asset Finance – Hybrid, City of London / Essex / Home based – 2845 People Self Employed Agent – IT Finance – 2844 Remote All Jobs
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