Regional Compliance Manager – covering Midlands and South – field-based

£45k plus car and great benefits.

My client is a specialist provider of vehicle finance, rental and insurance products and they are looking for a Regional Compliance Manager to come onboard to cover the Midlands/ South of the UK. The Regional Compliance Manager will be responsible for performing compliance audits and other oversight activities within the company intermediary retail network as part of the Intermediary Oversight framework, providing regulatory support, carrying out intermediary visits, producing reports, controls, and on-going feedback to the Nation Oversight Manager.

The Role of Regional Compliance Manager:

1. To verify that the regulatory requirements for on-boarding a new Retailer / Broker are met as per the information received in the on-boarding pack and completion of the on-boarding compliance checklist; where any compliance issues arise, the Regional Compliance Manager will follow them up with the Account Manager and/or respective Retailers / Brokers.
2. To carry out on-site compliance audits with Retailers and Brokers on a risk-based approach in accordance with the plan as defined by the National Oversight Manager, including, a review of management information, customer files, systems, policies and procedures, etc.
3. To draft compliance audit reports for each Intermediary i.e Retailer Group / Broker, including the checks performed, outcomes, GAP analysis and action plan (where required); to archive all evidence and materials collected on-site in the compliance repository.
4. To discuss the final reports with the National Oversight Manager before sharing with the Group Compliance Manager / Dealer / Broker / Principal, giving recommendations of any corrective actions.
5. To perform ad hoc audits with Retailers and Brokers, where required by the Compliance Manager and the Senior Management Team.
6. To monitor completion of regulatory training as part of the oversight activities by Retailers and Brokers, including GDPR, SM&CR, AML, Treating Customer Fairly, etc.
7. To support the National Oversight Manager in the review of the mystery shopping / British Vehicle Rental and Leasing Association (BVRLA) audits results and follow up with Retailers / Brokers, where required.
8. To Analysis data, carry out thematic views and report on findings to support the oversight visit plan.
9. To provide support in the on-going enhancement of the Compliance Dashboard and to periodically review the results and definition of action plan where required.
10. To liaise with the sales teams when conducting compliance audits to understand the Retailer / Broker structure, finance products and previous / current or potential issues to be aware of.
11. Review regulatory communications / guidelines issued to the (Retailer & Broker) network by the Marketing or Compliance Manager, the Regional Compliance Manager will act as a point of contact for Retailer / Broker queries.

This role is Field based (predominantly Mid/South UK) and subsequently, there may be a requirement for travel, overnight stays and periods away from home.

Knowledge, Experience and Qualifications:

• Educated to at least A level standard or equivalent.
• In depth knowledge of retail and contract hire finance products.
• Good knowledge of regulatory regime(s) and the requirements and guidance issued by the regulatory bodies, including the Financial Conduct Authority and Information Commissioner’s Office
• Ability to translate said knowledge into suggestions and recommendations to Retailers and Brokers to adopt and comply with such changes.
• The ability to train groups of staff, including retailers or brokers.
• Able to handle high conflict situations, to work under pressure and meet deadlines.
• Previous experience in Compliance or Internal Audit roles is a must.
• SAF Advanced qualification would be desirable.

Please contact Vicky at vicky@thcrecruitment.co.uk for more information.