LPM Outsourcing selects “Five Arrows” format for re-brand

Madeleine Bowd, managing director of FAOS, explained: “our business plan includes our continued building upon the knowledge and expertise of LPM Outsourcing, leveraging the support of the rest of the Five Arrows Leasing family of asset finance businesses and the reputation for excellence of the Rothschild Group.

“This creates significant benefits to our clients, with clearly recognisable branding and improved servicing capabilities”.

The company has previously achieved certifications from the International Standards Organisation (ISO) and was awarded an “Above Average” servicer rating by Standard and Poor’s for its business process outsourcing services.

Bowd confirmed that Five Arrows Outsourcing Solutions intends to build on this success and continue to grow its business and “develop its excellent reputation” for BPO services. The company’s plans include strategic growth in both the UK and European markets.   FAOS has a consistent and proven track record as a service provider to a wide range of clients across the UK and Europe including captive vendor programmes, finance companies and organisations requiring standby servicers.

It currently manages over £1billion of receivables and provides fully outsourced back office administration services to companies in the finance and leasing sector, other financial institutions and manufacturers.