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Jobs Collections Team Leader – London Office-based Share £45,000. Our client is the Asset Finance division of a highly successful bank. They are looking to recruit and experienced Asset Finance Collections Team Leader. The successful candidate will be a results-driven leader with a background in Asset Finance Collections. You will play a crucial role in leading and coaching the Collections team to achieve outstanding results. You will be responsible for ensuring the efficient and collection of Asset Finance arrears and maintaining a pro-active collections strategy. Key Responsibilities: Line manage and coach all direct reports, including all aspects of performance management, development, conduct, sickness management, appraisals, employee administration and recruitment Create Personal Development Plan with each member of the Collections team and execute upon that plan Being accountable for the results and performance of the Collections team Effective monitoring and management of workflow queues and activities Be the escalation point for the Collections Officers on technical queries and take escalated calls from Brokers/Customers as required, as well as being the initial escalation point for other Functions such as Credit and Customer Service Pro-actively manage asset finance portfolio Assess each arrears account and assist the team to make appropriate recommendations to management as to most appropriate action to resolve, and also treat the customer fairly Contact: In the first instance, please send you CV in strict confidence to lucy@cbcrs.co.uk Don't miss out Sign up to our Jobs mailing list Featured Jobs People Compliance & Risk Officer – Near Uttoxeter (Hybrid) Hybrid People Head of Credit Risk – Manchester Office-based People Business Development Manager – Scotland Remote All Jobs
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