Kay Saunders named head of client experience at FleetCheck

Kay Saunders has been named head of client experience at fleet software specialist FleetCheck.

In this newly-created role, Kay will hold responsibilities across three key areas –new client onboarding, client services, and account management for larger fleets.

Her experience includes spending the last four years as head of global fleet operations at Polestar Performance AB in Sweden. Previously, she fulfilled a number of sales and marketing roles for nearly two decade at both Volvo Car UK and Volvo Car Group.

Kay said: “I’m delighted to be joining FleetCheck in this phase of the company’s development. There has clearly been considerable expansion during the last few years and the plans to continue this trajectory in the future are impressive.

“My part will be to ensure that we are able to demonstrate a culture that means our team is committed to consistently delivering exceptional service, meaning that at every touchpoint with FleetCheck, clients are delighted.

“This ranges from onboarding, with the first real experience that clients will have with us apart from the sales team, through to account manager for larger clients with a greater number of diversity of vehicles.”

Her arrival follows two other recent appointments at FleetCheck – Callum Hayman-Collins as Chief Operating Officer and Sarah Bengochea as Head of Marketing – that are designed to prepare the company for its next phase of expansion.

Peter Golding, CEO, added: “We’d like to welcome Kay on board. She has extensive experience of the fleet sector at the highest level and will, we are sure, make a significant contribution to FleetCheck in the years to come.”

“With these appointments – and more to follow – we feel as though we are really gearing up for the future of the company, with the right people and products to push forward in the fleet software sector.”