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Jobs Operations Team Leader – London (Hybrid) Hybrid Share £60,000 to £70,000 plus bonus and benefits. Our client is an award winning bank providing a broad range of products to their customers. Well established and based in central London they are looking to recruit an Operations Team Leader within their growing team. The successful management of the workload within the Asset Finance Department ensuring excellent customer service in line with service level agreements. Key Responsibilities: Responsible for day to day management of the administration of the Asset Finance team to ensure tasks are performed correctly and in line with service level agreement Provide line management, support, training and mentoring to all members of the team ensuring that they have regular one to one meetings with clear objectives set and any training issues identified and flagged Ensure team procedures and documentation are regularly reviewed, fit for purpose and being adhered to within the Bank’s internal policy Dealing with escalations from customers (internal and external) in a timely and efficient way providing consistent and excellent customer service Contact: In the first instance, please send your CV in confidence to Lucy Davies at lucy@cbcrs.co.uk Don't miss out Sign up to our Jobs mailing list Featured Jobs People Collections Executive – Consumer Finance – Reading Office-based People Business Development Directors – IT Finance – London / South East – 2811 Hybrid People Business Development Manager – Professions – location flexible but preferred is UK South – 2853 Remote All Jobs
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